July 14, 2014, 05:08:10 pm
Just to rule out errors that have been corrected in later versions please upgrade to a newer version of Lumion 3, i.e. version 3.2.1. When this version was released an email with a link to the Download Manager
was sent to the email address that was used when Lumion was purchased. If you can't locate this email, please request that a new email is sent to you by contacting office [at] act-3d.com (make sure you include your Lumion 3.x license number in the email).2)
Please go to your profile section and add the Lumion 3 license key at the bottom of this page
. This will give you access to the Commercial Users'
Please provide us with his PC specifications. The easiest way to get the specifications of a PC is to open Lumion and go to the benchmark
section, then click on the DXDiag
button, wait a little and attach the txt file to your next reply.