This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.
Pages: [1]   Go Down

Author Topic: Rendering is black on laptop  (Read 1320 times)

andradechristo

    Reputation: 4
Rendering is black on laptop
« on: July 23, 2012, 01:10:33 pm »
July 23, 2012, 01:10:33 pm
I am away and working off my laptop. lumion is working fine however when i render the out put image is blank (Black). can i please have some help as to how i can fix this please. urgent.

thanks
Logged

andradechristo

    Reputation: 4
Re: HELP!!!
« Reply #1 on: July 23, 2012, 01:14:27 pm »
July 23, 2012, 01:14:27 pm
its only working at 1280 x 720 for some reason.
Logged

Morten

Re: HELP!!!
« Reply #2 on: July 23, 2012, 01:47:44 pm »
July 23, 2012, 01:47:44 pm
Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using. Based on information you have provided, it sounds like the graphics card on your laptop isn't quite powerful enough to run Lumion properly.

Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.
Pages: [1]   Go Up