Author Topic: render & alpha channel problem  (Read 4275 times)

melihcanisikli

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render & alpha channel problem
« on: January 23, 2013, 07:21:37 pm »
January 23, 2013, 07:21:37 pm
hi,
i have a problem that:

- i am taking a render from lumion than i am taking the MATERIAL ID channel for fix the glass material.

- than i am putting in PHOTOSHOP , after it i am putting 2 image in one canvas (render and material channel face to face) 

- i am selecting in photoshop "MAGIC WAND TOOL" for choose the glass material and the material ID image is not able to take same place in render ...


for i can tell better i am attaching an image ...




Re: render & alpha channel problem
« Reply #1 on: January 24, 2013, 01:13:44 pm »
January 24, 2013, 01:13:44 pm
Hi melihcanisikli, which version of Lumion are you using? (Check in Settings)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

melihcanisikli

    Reputation: 0
Re: render & alpha channel problem
« Reply #2 on: January 24, 2013, 02:11:10 pm »
January 24, 2013, 02:11:10 pm
Hi melihcanisikli, which version of Lumion are you using? (Check in Settings)

3 EDUCATİON VERSION

Re: render & alpha channel problem
« Reply #3 on: January 24, 2013, 04:50:40 pm »
January 24, 2013, 04:50:40 pm
Hi melihcanisikli, can you post a screenshot of the entire screen in Build mode please?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

melihcanisikli

    Reputation: 0
Re: render & alpha channel problem
« Reply #4 on: January 25, 2013, 09:19:32 am »
January 25, 2013, 09:19:32 am
Hi melihcanisikli, can you post a screenshot of the entire screen in Build mode please?

Re: render & alpha channel problem
« Reply #5 on: January 25, 2013, 10:18:27 am »
January 25, 2013, 10:18:27 am
Hi melihcanisikli, you have been banned on suspicion of using an illegal version of Lumion.

If you can prove that this is a mistake, please send your license details to info [at] act-3d.com.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Gaieus

    Reputation: 44
Re: render & alpha channel problem
« Reply #6 on: January 25, 2013, 11:54:01 am »
January 25, 2013, 11:54:01 am
I saw this coming when you asked him to post screenshots. ::)
Gai...

Re: render & alpha channel problem
« Reply #7 on: January 25, 2013, 11:58:56 am »
January 25, 2013, 11:58:56 am
Yeah, it's pretty cheeky to be expecting support for a cracked version >:(

Act-3D is a super small company and we haven't got unlimited resources.

What's really frustrating is that these guys fail to understand that every time we have to respond to one of their posts, it means there's less time for making Lumion better for everyone.

We simply can't continue to provide support for people with dubious license details, so if we have to ban them to get the message across, so be it.

/end of rant
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.