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Author Topic: [Awaiting reply] Red success error message  (Read 840 times)

[Awaiting reply] Red success error message
« on: September 04, 2018, 03:22:55 pm »
September 04, 2018, 03:22:55 pm
From email:

"i already installed the lumion trial but whenever i try to open it, a red message "success" appeared. Then, i clicked this link http://backup.lumion3d.net/LumionActivation/Activate.aspx and it said "LOGINFAILED". I did turn off my firewall antivirus etc but its still not working? i hope you will respond to this asap. thanks"
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Re: Red success error message
« Reply #1 on: September 04, 2018, 03:24:51 pm »
September 04, 2018, 03:24:51 pm
Welcome, Shera.

I'm sorry to hear that you're getting that error.

Please follow the instructions in this article (and skip the steps you already dealt with):

Knowledge Base: How do you resolve a red 'Success' error in Lumion 8.5 and older versions?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.