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Author Topic: Purchasing Question Will I be able to get the update?  (Read 2977 times)

detbear

    Reputation: 3
Purchasing Question Will I be able to get the update?
« on: May 05, 2011, 05:32:21 pm »
May 05, 2011, 05:32:21 pm
Hello Lumion folks,

I really like your software. It is amazing!!!  My tests on the demo version have been impressive. 

My question:   If I but the software now, where does this leave me when the next Version 2 comes out. Do I get that as an update, or do I have to pay for an additional upgrade?

Thanks so much!!
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Brian Hengelsberg

    Reputation: 43
Re: Purchasing Question Will I be able to get the update?
« Reply #1 on: May 05, 2011, 05:41:05 pm »
May 05, 2011, 05:41:05 pm
There is an update 2 that is to come out soon, all "updates" are included with purchase.  When "version 2" comes out you will have to buy but supposedly it will be an upgrade for a discounted rate.  See this link with a thread answered by the Lumion Staff: http://lumion3d.com/forum/index.php?topic=992.0
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detbear

    Reputation: 3
Re: Purchasing Question Will I be able to get the update?
« Reply #2 on: May 05, 2011, 05:43:19 pm »
May 05, 2011, 05:43:19 pm
Hey Brian,

Thank you so much for your quick reply.  I'll check out that post.
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Ferry

Re: Purchasing Question Will I be able to get the update?
« Reply #3 on: May 10, 2011, 09:53:53 am »
May 10, 2011, 09:53:53 am
We will probably call the update 2 "Service Pack 2" to avoid confusion.
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SEVERINO

    Reputation: 25
Re: Purchasing Question Will I be able to get the update?
« Reply #4 on: May 10, 2011, 03:10:10 pm »
May 10, 2011, 03:10:10 pm
Know and when will the "Service Pack 2. "
At least an approximate date.
greetings
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Ferry

Re: Purchasing Question Will I be able to get the update?
« Reply #5 on: May 11, 2011, 09:03:56 am »
May 11, 2011, 09:03:56 am
Before my holiday which starts 11 of June :)
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SEVERINO

    Reputation: 25
Re: Purchasing Question Will I be able to get the update?
« Reply #6 on: May 11, 2011, 11:39:52 am »
May 11, 2011, 11:39:52 am
Muchas gracias Ferry,
Aunque me gustaria que tus vacaciones fueran antes.

Un saludo
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SEVERINO

    Reputation: 25
Re: Purchasing Question Will I be able to get the update?
« Reply #7 on: May 11, 2011, 11:42:50 am »
May 11, 2011, 11:42:50 am
Sorry to communicate in Spanish,

Thank you very much for your information Ferry
Although it would be very happy if you leave before your holiday.

Regards
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Remko

Re: Purchasing Question Will I be able to get the update?
« Reply #8 on: May 11, 2011, 12:37:15 pm »
May 11, 2011, 12:37:15 pm
Most things are finished but this will be a BIG update. We'll have plug-ins and we'll have a completely new online user frontend so you can easily download updates and purchase plug-ins. Additionally the licensing will go trough the online system so you do not need dongle anymore. On top of that we'll have many new features you can see in the preview movie and there are several UI improvements like a new lay-out here and there and you'll be able to type in values for sliders for example.
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Brian Hengelsberg

    Reputation: 43
Re: Purchasing Question Will I be able to get the update?
« Reply #9 on: May 11, 2011, 02:35:42 pm »
May 11, 2011, 02:35:42 pm
Does this mean those of us that are using mobile computers will need to have internet access all of the time? :-\  There are occasions that do not allow for this, and it would be nice to use either.
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See3D.be

    Reputation: 16
Re: Purchasing Question Will I be able to get the update?
« Reply #10 on: May 11, 2011, 03:23:34 pm »
May 11, 2011, 03:23:34 pm
As far i had understand, it only requires internet for first activation.
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Ferry

Re: Purchasing Question Will I be able to get the update?
« Reply #11 on: May 11, 2011, 03:41:31 pm »
May 11, 2011, 03:41:31 pm
You don't need to stay online. Also you could loose your dongle and loose Lumion. This can't happen anymore which we also like a lot.
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Brian Hengelsberg

    Reputation: 43
Re: Purchasing Question Will I be able to get the update?
« Reply #12 on: May 11, 2011, 04:20:04 pm »
May 11, 2011, 04:20:04 pm
Oh i agree that not having the dongle will be great.  I just want to make sure that if i am out and about without access to the web, i will still be able to use the software.  Onetime activation and "Phoning Home" every once in awhile is fine with me.
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Remko

Re: Purchasing Question Will I be able to get the update?
« Reply #13 on: May 11, 2011, 04:38:01 pm »
May 11, 2011, 04:38:01 pm
Quote from: Brian Hengelsberg on May 11, 2011, 04:20:04 pm
Oh i agree that not having the dongle will be great.  I just want to make sure that if i am out and about without access to the web, i will still be able to use the software.  Onetime activation and "Phoning Home" every once in awhile is fine with me.

It's similar to a lot of other software with an activation system. Of course it's our first priority to make sure legitimate users can use the software when they need to. We even have backup systems so you can still activate Lumion should the license server goes down.
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Brian Hengelsberg

    Reputation: 43
Re: Purchasing Question Will I be able to get the update?
« Reply #14 on: May 11, 2011, 04:42:04 pm »
May 11, 2011, 04:42:04 pm
I have no doubt you all will have have everything properly in place, as i have said before...your service as a software development team is second to none...thanks again for the continued support :)
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