Author Topic: [Awaiting License Registration] Project loaded Revit Families missing in Lumion  (Read 126 times)

varashila

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November 06, 2019, 07:43:20 am
Hey guys,

Did anybody got stuck with missing Revit families as objects when importing the export to Lumion?

Funny part is that when you specify the category of a family as Structural framing for example and export once again it becomes visible in Lumion.

However neither of generic or furniture and etc. categories, that are appointed to the family are visible in Lumion.

It may bring certain problems to a project, when specifying custom made family as a wrong category.

Have tried to install newest LiveSync for Revit.
I'm using Revit 2020.

Appreciated for your replies and help

Re: Project loaded Revit Families missing in Lumion
« Reply #1 on: November 06, 2019, 08:34:32 am »
November 06, 2019, 08:34:32 am
Hi varashila

You've accidentally posted your question in the Gallery section, so it has been moved here for the interim.

Before we begin, please add your Lumion License Key to your Support Account.

To receive support, or to access the full Lumion Support Center and its resources, those with a Lumion License Key need to follow the steps from 2.2 in:

Knowledge Base: How do you get technical support?

Doing so will ensure that you get full access to the Lumion Support Center.

When you're done, please let us know in this topic, so we can move your question to the right board and help you resolve the problem.

Thanks in advance. :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

February 07, 2020, 05:21:42 pm
Hi jworrall, your post was moved to a new Support Topic.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.