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Author Topic: Program turn off  (Read 951 times)

bgfoliveira

    Reputation: 0
Program turn off
« on: July 03, 2012, 02:09:03 am »
July 03, 2012, 02:09:03 am
Please, somebody help me! i can't use Lumion, because everytime i choose the background the program turn off. Someone kowns why ?

bgfoliveira

    Reputation: 0
Program turn off
« Reply #1 on: July 03, 2012, 02:09:44 am »
July 03, 2012, 02:09:44 am
i forgot to say, my video board is RADEON

Re: Program turn off
« Reply #2 on: July 03, 2012, 10:25:49 am »
July 03, 2012, 10:25:49 am
Hi bgfoliveira,

1) Which version of Lumion are you using? (Check in Settings)

2) Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.