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Author Topic: Problem with the download manager and my firewall  (Read 2042 times)

franksdei

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Problem with the download manager and my firewall
« on: July 06, 2012, 10:29:52 am »
July 06, 2012, 10:29:52 am
Hello,
I could'nt get Lumion for try because I've a firewall to access Internet in my compagny.
Have you a direct link please ?
Thank you.

Re: Problem with the download manager and my firewall
« Reply #1 on: July 06, 2012, 10:44:41 am »
July 06, 2012, 10:44:41 am
Hi franksdei, are you saying that your firewall prevents you from downloading the official Lumion download manager which is available in the Customer Area?

If that's the case, it is pointless to continue, since the activation procedure of Lumion requires a working unblocked internet connection, so that we can verify your login details on our license server.

Is there really no way that your system administrator will let you download and run the Lumion download manager?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Problem with the download manager and my firewall
« Reply #2 on: July 06, 2012, 12:50:48 pm »
July 06, 2012, 12:50:48 pm
Hello,
I could'nt get Lumion for try because I've a firewall to access Internet in my compagny.
Have you a direct link please ?
Thank you.

There is no direct link, unfortunately. You can try another location for downloading. The download is over a normal http connection.

It should normally work trough a firewall which is configurated to allow web browsing.

And as Morten mentioned there is an initial activation required for running Lumion which also requires a web connection.