January 05, 2016, 05:38:25 pm
Hi Ian, welcome to the forum and sorry to hear about the trouble you were having.
You're welcome to contact our sales team directly to discuss the order (sales[at]act-3d.com).
We'd still like to figure out what went wrong when you placed the order though.1)
Did you get an error message?2)
Which internet browser did you use?
Thanks in advance