Pages: [1]   Go Down

Author Topic: Problem Message "not the same! 1024"  (Read 5420 times)

carlos7xz

    Reputation: 0
Problem Message "not the same! 1024"
« on: May 15, 2012, 07:06:50 pm »
May 15, 2012, 07:06:50 pm
hi when i started Lumion

announces a message that said
"not the same! 1024" 
"not he same2! 512
desc.width  64


my computer is ASUS
8 Ram
Core i7
nvidia 1gb

whats the problem ??
Logged

Morten

Re: Problem Message "not the same! 1024"
« Reply #1 on: May 15, 2012, 08:04:50 pm »
May 15, 2012, 08:04:50 pm
Hi carlos7xz, I'm guessing that your laptop uses power-saving Optimus technology, ie, 2 graphics cards: a fast Nvidia card for 3D applications and a slower Intel HD card for word processing, web browsing etc.

The Nvidia control panel allows you to specify which applications should use the fast Nvidia card. Here's how to do that:
http://lumion3d.com/forum/index.php?topic=943.msg12748#msg12748
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

ErickMayo

    Reputation: 0
Re: Problem Message "not the same! 1024"
« Reply #2 on: July 18, 2012, 07:25:33 am »
July 18, 2012, 07:25:33 am
excuse me, i have the same problem, but i don´t know how to check my computer, my PC is a LANIX TITAN HX33-S11, please help me, thank´s.
Logged

Morten

Re: Problem Message "not the same! 1024"
« Reply #3 on: July 18, 2012, 10:27:37 am »
July 18, 2012, 10:27:37 am
Hi ErickMayo,

1) Which version of Lumion are you using?

2) Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using.
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

noelita

    Reputation: 0
Re: Problem Message "not the same! 1024"
« Reply #4 on: February 20, 2013, 03:13:57 pm »
February 20, 2013, 03:13:57 pm
Hi! I have the same problem, I cant start using lumion because of this sign. Here I send my computer information, is a new computer and I thought that it had a good video card, maybe I am wrong. Please help me to understand what is the problem, thank you very much!
Logged

Morten

Re: Problem Message "not the same! 1024"
« Reply #5 on: February 20, 2013, 03:16:52 pm »
February 20, 2013, 03:16:52 pm
Hi noelita, please attach a screenshot of your Settings window in Lumion.
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

noelita

    Reputation: 0
Re: Problem Message "not the same! 1024"
« Reply #6 on: February 20, 2013, 03:22:26 pm »
February 20, 2013, 03:22:26 pm
Here you have! Hope you can help me
Logged

Morten

Re: Problem Message "not the same! 1024"
« Reply #7 on: February 20, 2013, 03:26:09 pm »
February 20, 2013, 03:26:09 pm
Thanks, please read the AMD/ATI section in this FAQ post.
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

noelita

    Reputation: 0
Re: Problem Message "not the same! 1024"
« Reply #8 on: February 20, 2013, 03:34:43 pm »
February 20, 2013, 03:34:43 pm
So why does not my video card work? Sorry but I dont understand to much, when I bought this computer they told me the graphic card was 2gb and that It was very good. So was this a lie?
Logged

Morten

Re: Problem Message "not the same! 1024"
« Reply #9 on: February 20, 2013, 03:56:00 pm »
February 20, 2013, 03:56:00 pm
If you read the FAQ posts, you will notice that Lumion requires a graphics card with at least 1,500 PassMark points, and this is the minimum for simple scenes.

Your laptop PC has 2 graphics cards:
AMD Radeon HD 7660G & 7670M.

Here are the PassMark points of the 2 graphics cards in your laptop PC:
836: http://www.videocardbenchmark.net/gpu.php?gpu=Radeon+HD+7670M&id=320
667: http://www.videocardbenchmark.net/gpu.php?gpu=Radeon+HD+7660G&id=316

As you can see, they do not meet the minimum requirements for running Lumion.
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

mikhansan

    Reputation: 0
Re: Problem Message "not the same! 1024"
« Reply #10 on: March 17, 2013, 03:29:00 am »
March 17, 2013, 03:29:00 am
Same problem here. my video card's PassMark points are 3510 http://www.videocardbenchmark.net/gpu.php?gpu=Radeon+HD+6970&id=84
It's a 2GB card, I attach the DirectX diagnostic, please help!
Logged

Morten

Re: Problem Message "not the same! 1024"
« Reply #11 on: March 18, 2013, 01:56:28 pm »
March 18, 2013, 01:56:28 pm
Hi mikhansan, please read this post.
Logged
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.
Pages: [1]   Go Up