Author Topic: Problem  (Read 1363 times)

[email protected]

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Problem
« on: November 06, 2014, 06:36:58 am »
November 06, 2014, 06:36:58 am
Can someone tell me why this is happening?

Re: Problem
« Reply #1 on: November 06, 2014, 07:05:38 am »
November 06, 2014, 07:05:38 am
Hi

Which version of Lumion are you using?

What hardware are you using?

[email protected]

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Re: Problem
« Reply #2 on: November 06, 2014, 07:20:19 am »
November 06, 2014, 07:20:19 am
Thanks for the fast answer, im using version 4.5.1

Im using an asus model njv550
Graphics Card Nvidia Geforce 750m

Thanks again



Re: Problem
« Reply #3 on: November 06, 2014, 07:36:01 am »
November 06, 2014, 07:36:01 am
Hi [email protected],

This is just a routine check as you do not seem to have any Lumion 4 licenses registered on your forum account.

Please go to Profile -> Account settings and enter the license key at the bottom of that page.

If for some reason you are unable to update your account, and you have a license or are working for a company with a valid license, I'd be grateful if you could forward the license or the company name/email address and purchase details to myself (peterm [at] act-3d.com) and Morten (morten [at] act-3d.com) so we can follow-up as needed. In your email, please reference this topic.

Thanks in advance.

TIP: If you are working for a company, you can use 1 license key for multiple staff members, as a way to get full access to the forum. We provide faster support in the Commercial User section of the forum.

All that you need to do is to ask the person who manages the license keys at your company to go to Profile -> Account settings and enter one of the license keys. You will then get full access to the forum.


[email protected]

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Re: Problem
« Reply #4 on: November 06, 2014, 07:53:36 am »
November 06, 2014, 07:53:36 am
Ok al check with him and forward you the response, Thanks!