Author Topic: [Answered] Pre purchase questions  (Read 483 times)

Paul Russam

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[Answered] Pre purchase questions
« on: December 12, 2017, 07:47:05 pm »
December 12, 2017, 07:47:05 pm
I've been trialing 7.5 available from the Lumion site and will be playing with the 8Pro trial over the holidays.
Just from my very short play with 7.5 and seeing the AMAZING results users have posted on the forum we're 99.99% set on getting Lumion in the new year.

I have a few of questions:
1. I'm a little confused with what files get saved and where they can be saved, I've seen mention of Documents folder only and also wherever you want, could someone clarify what can be saved and where?
2. Can we create our own templates, ie, if I setup a layering system/naming scheme can it be applied to every new project created? Can we have multiple templates?
3. If I build and import a SketchUp model and apply materials can I then import an updated model AND retain my existing materials?
4. Is there a way to list the materials in the imported SketchUp model so that I can ensure I've 'lumioned' all of them?
5. Following on from 5. is there an indicator/badge to show if an imported material has/hasn't been 'lumioned'
6. I know and understand that a lot of the forum is out of bounds until registered but could you give me an idea of whats behind the magic curtain :)


Thanks in advance
Paul

Re: Pre purchase questions
« Reply #1 on: December 12, 2017, 10:35:01 pm »
December 12, 2017, 10:35:01 pm
Hi Paul

Welcome.  Thanks for your interest, and hopefully purchase later on of Lumion.  :)

As a covering note for your questions, some things will change when you get to use the Lumion 8 Pro Trial.

To answer your questions:
1. File Saving:
In v7.5 the Scene data - that is the things you do to set up a Scene with Photos, animations and entourage as well as the placement of Imported Models gets saved to a Scene file.  By default that's in the Documents folder.  There is also the option to do a save to LS7 Save Scene and Models that can be saved to any folder. Those options are historical, but essentially both do the same but for different purposes.

Imported Models are saved when imported or updated via a Reload.  Those files by default are also in a folder in Documents (Documents\Lumion 7.0\Library)

That changes in V8 for the Scene data.  Imported Models still follow the process as in V7.5, however when saving a Scene the user now has just the one option, to save an LS8 file.  That file is basically the same as the LS file in V7.5, ie it saves the Scene data and the Imported Models in one file.  You can save that file to any folder.

2. Templates:
Yes to both of those. They are not referred to as 'templates', but you can make templates with entourage, Photos and Effects, movie animations and effects etc.  We have users that do that, then basically drop their building design in to the 'template' file, do a few tweaks, and press the render button  :)

Any file can act as a template when updated and saved out to a different name.

Pro users also can use the Merge feature to merge content from any other LS file.

3. Model Updates:
Yes.  You simply select the mode and press the Reload button.  It re-imports the model for changes in the model and materials and retains materials you have already worked on.

Sometimes users need to save out the model to a new file name for versioning purposes, so all you need do is us the Reload From New File to again update your model.

4. Materials List:
There is no list as such.  You only need to change those surfaces where you want to.  That is, it is not a process of having to change all SketchUp materials to Lumon materials.  Material - color and texture settings are transferred from SketchUp.  You can then decide if the surface using that material would benefit from converting it from an Imported Material to a Lumion material.

You might decide to do that because you would prefer a different texture and a Lumion material has a better or higher resolution texture, or that the gloss and reflectivity of the material needs to be stronger or weaker that is applied as defaults for Imported Materials.

You work your way through the model by simply selecting a surface.  Lumion optimises that process by merging all separate surfaces from SketchUp that have the same material name in to one new surface.  This makes it fast to apply changes to a combined surface than perhaps having to deal with 20 or 50+ small separate surfaces.

5. Material Indicators:
As in 4 all surfaces start as an Imported Material.  When you select (click on a surface), and it has not been changed to a Lumion material then it shows as an Imported Material.

There is also the option to save and load a special materials file called a Material Set.  This saves all Lumion material settings, and when loaded does show as a 'list'.  You can also use these to apply materials to other buildings that share the same material names.  That can make it very fast to apply your standard materials across various projects.

Some users use it also to 'template' their materials workflow.

6. Magic Curtain  :):
The prime reason is to assist in protecting our paying customers at the Support Center.  We do however also allows Trial users access, and split up educational and commercial users to different sections.  It allows us to also identify the different products and versions that someone might have so we can better target our support and replies.

So to answer your question: all the topics in Boards where users/members have asked questions, plus Wishlist topics, and Assets and Resources topics.  We make available support information for common topics in our open Knowledgebase Articles, but there can be a wealth of answers at your finger tips via 2 search tools as well.  Boards include those on Importing Models, General, bugs and errors, license and reset and download and installation etc.

Hope this answers your questions.

Let us know if there's anything else we can help with or further clarification or other questions you have.

Paul Russam

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Re: [Answered] Pre purchase questions
« Reply #2 on: December 12, 2017, 11:58:04 pm »
December 12, 2017, 11:58:04 pm
99.99% just became 99.999999% ..... gota leave a little wriggle room  :)
Thanks for the comprehensive reply, I’m truly looking forward to sinking my teeth into 8Pro over the holidays.

Re: [Answered] Pre purchase questions
« Reply #3 on: December 13, 2017, 12:05:15 am »
December 13, 2017, 12:05:15 am
 :-D just a little room  :D

In case you are not aware, the Lumion 8 Pro Trial is a 7 day trial, and that trial commences when the order is placed/email sent.  If you need an extension, please contact the reseller who arranged the Pro Trial.

I assume you have a PC that meets or exceeds minimum specifications: see our Knowledge Base Article:
 Which computer do you need for Lumion?.  If you need advice on PC components, especially the graphics card which is where Lumion does most of it's work, please let us know.

Enjoy your (working) holiday.  :)

JRN

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Re: [Answered] Pre purchase questions
« Reply #4 on: February 14, 2018, 08:07:53 pm »
February 14, 2018, 08:07:53 pm
Hi I'm also using the Lumion 7.5 Trial and am almost sure I will buy the product after getting a new graphics card.

Will I be able to open the scene I've been working on in the v7.5 trial in v8 pro?
I really would not like to repeat the work I've done placing people and cars and setting up cameras and video clips.

Re: [Answered] Pre purchase questions
« Reply #5 on: February 14, 2018, 08:54:43 pm »
February 14, 2018, 08:54:43 pm
Hi I'm also using the Lumion 7.5 Trial and am almost sure I will buy the product after getting a new graphics card.

Sounds good, JRN. Let us know if you need any advice when investing in new hardware. :)

Will I be able to open the scene I've been working on in the v7.5 trial in v8 pro?
I really would not like to repeat the work I've done placing people and cars and setting up cameras and video clips.

Unfortunately it's not possible to open Lumion 7.5 Trial scenes in Lumion 8.0 Pro. This is by design (see the screenshot below). Sorry about that.

By the way, I'd recommend getting the Lumion 8.0 Pro Trial version once you get a better graphics card. It's the full unlimited version and it has been available since the 6th of November 2017. There's more information in this article:

Knowledge Base article: Is there a Trial version of Lumion?

Scenes saved in that version can be opened in the commercial version of Lumion 8, so you won't lose any work.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

JRN

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Re: [Answered] Pre purchase questions
« Reply #6 on: February 14, 2018, 09:19:35 pm »
February 14, 2018, 09:19:35 pm
I was afraid of that when I saw that notification, but If I can open files created in the v8 trial then i'll go that route.

I'm thinking of purchasing either
NVIDIA GeForce GTX 1080 Ti
or
NVIDIA GeForce GTX 1070 Ti

Not sure if I should go all out... and get the more expensive one:
I will be generating a 1.5min video flythrough of a large and fairly complex model. Currently the model is 5.3 million 3d points (I haven't added trees or people yet.... just cars) and estimated render time is 35-40 FPS.
Attaching my current benchmarks results


Re: [Answered] Pre purchase questions
« Reply #7 on: February 14, 2018, 10:02:21 pm »
February 14, 2018, 10:02:21 pm
Both graphics cards are awesome. They get 12,298 and 13,796 PassMark points respectively whereas your current Nvidia Quadro K4200 only gets 4461 points:
https://www.videocardbenchmark.net/high_end_gpus.html

The Xeon E3-1241 v3 with a base speed of 3.5 GHz and a boost speed up to 3.9GHz will bottleneck the GTX 1070 Ti and 1080 Ti a bit.

For high-end GTX cards you'd ideally want a CPU with a base or boost speed in excess of 4.2 GHz to squeeze the best possible framerate and render times out of these graphics cards.

However, it's not going to be the end of the world if you keep your current PC and invest in a GTX 1070 Ti or 1080 Ti. All I'm saying is that you shouldn't expect the same framerates and render times as with an i7-7700K or an i7-8700K CPU. :)

By the way, there are rumours about the next GTX series being launched in April but who knows...

Which power supply have you got?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

JRN

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Re: [Answered] Pre purchase questions
« Reply #8 on: February 14, 2018, 11:16:38 pm »
February 14, 2018, 11:16:38 pm
I see, so the CPU will slow me down anyway... well I imagine it won't crash when I start layering effects though? That happened when I was testing out a bunch of effects in photo mode. One screen was white the other was magenta and my computer just didn't snap out of it.

This is the closest spec sheet I found for my computer without opening it up- I might have this Power Supply: 365W 90% efficient (80 Plus® Gold Certified); 290W 65% efficient
https://si.cdn.dell.com/sites/doccontent/shared-content/data-sheets/en/Documents/Dell-Precision-T1700-Spec-Sheet-tab.pdf

Re: [Answered] Pre purchase questions
« Reply #9 on: February 15, 2018, 10:44:09 am »
February 15, 2018, 10:44:09 am
This is the closest spec sheet I found for my computer without opening it up- I might have this Power Supply: 365W 90% efficient (80 Plus® Gold Certified); 290W 65% efficient
https://si.cdn.dell.com/sites/doccontent/shared-content/data-sheets/en/Documents/Dell-Precision-T1700-Spec-Sheet-tab.pdf

Brace yourself for some bad news. :-\

Neither of those power supplies are suitable for high-end Nvidia GTX graphics cards.

An Nvidia GTX 1080 TI requires a minimum of a 600W gold- or titanium-rated power supply and we recommend at least 750W to be on the safe side (in case you've got several peripherals, harddrives/solid state drives etc).

To make matters worse, Dell workstations are often "dead-ends" in terms of upgrade paths. For some reason, the power supplies that Dell opt for are bespoke designs with non-standard dimensions (no-name brands or made by a Chinese company called Delta Electronics), and the upgrade options for each workstation are extremely limited (in some cases there aren't any options at all).

The net result is that you often find yourself unable to upgrade to a proper quality power supply because an off-the-shelf product won't fit inside the case. And that in turn will limit your options for graphics card upgrades - which unfortunately might mean that you'd have to invest in a whole new PC.

In summary, you'd need to contact Dell in order to enquire about the power supply upgrade options for the Dell Precision T1700 in your region and hope for the best.

I see, so the CPU will slow me down anyway... well I imagine it won't crash when I start layering effects though? That happened when I was testing out a bunch of effects in photo mode. One screen was white the other was magenta and my computer just didn't snap out of it.

That's definitely not normal. There are several possible reasons for this sort of behaviour (ranging from a hardware fault to an outdated Nvidia Quadro driver version, or even an inadequate power supply).

To get the ball rolling, please follow the steps in this article - you need to install all available Windows updates as well as the latest Nvidia Quadro K4200 driver:

Knowledge Base Article: How do you resolve errors, crashes and glitches in Lumion?

When you're done, please also follow step 4 in that article and attach the diagnostics report for us to check.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

JRN

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Re: [Answered] Pre purchase questions
« Reply #10 on: February 16, 2018, 12:11:44 am »
February 16, 2018, 12:11:44 am
Ooof, I don't think we're ready to commit to that kind of hardware changes. If we were to only update the graphics card in order to render this video, what would you recommend, based on my specs? A lower graphics card? a GTX 1050 or 1060?

I'm waiting to get the V8 trial and see how my existing settings do rendering video

Re: [Answered] Pre purchase questions
« Reply #11 on: February 16, 2018, 08:16:47 am »
February 16, 2018, 08:16:47 am
what would you recommend, based on my specs? A lower graphics card? a GTX 1050 or 1060?

Well, it depends on which graphics cards they say are compatible with your T1700 (and the power supply), so the only way forward is to contact them.

Once you've got a list from Dell, you can look up the corresponding PassMark points for each graphics card on this list:
https://www.videocardbenchmark.net/high_end_gpus.html

For comparison, your Nvidia Quadro K4200 gets 4,461 PassMark points which is enough for simple scenes in Lumion. Moderately complex scenes require at least 6,000 points and complex ones require 8,000 or more.

I'm waiting to get the V8 trial and see how my existing settings do rendering video

The same thing will happen. The reason you're seeing what you're seeing is almost certainly that you haven't installed all available Windows updates as well as the latest driver for the Nvidia Quadro K4200. The Knowledge Base article I mentioned in my previous reply show you how to fix that problem, so either way, please follow the instructions to get the ball rolling. :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.