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Author Topic: Out of reach.  (Read 1306 times)

Vladb

    Reputation: 0
Out of reach.
« on: May 25, 2012, 09:59:57 am »
May 25, 2012, 09:59:57 am
I start lumion, i select a landscape, it loads a bit then my monitor goes "Out of reach" and closes
itself. And i have to reboot my pc to exit this bug.
I tried to find where to change the resolution or refresh rate but i could not find anything.
Any suggestions?

Re: Out of reach.
« Reply #1 on: May 25, 2012, 10:34:23 am »
May 25, 2012, 10:34:23 am
Hi Vladb,

1) Which version of Lumion are you using?

2) Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which graphics card, Windows version and hardware you are using.

IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Vladb

    Reputation: 0
Re: Out of reach.
« Reply #2 on: May 25, 2012, 04:11:02 pm »
May 25, 2012, 04:11:02 pm
lumion3d v1.0

pc specs:

------------------
System Information
------------------
Time of this report: 5/25/2012, 15:30:31
       Machine name: TROLLINGPC
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050928-1517)
           Language: English (Regional Setting: English)
System Manufacturer: ECS
       System Model: GeForce7050M-M
               BIOS: Default System BIOS
          Processor: AMD Sempron(tm) Processor LE-1150,  MMX,  3DNow, ~2.0GHz
             Memory: 1792MB RAM
          Page File: 888MB used, 2094MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: NVIDIA GeForce 7050 PV / NVIDIA nForce 630a
     Manufacturer: NVIDIA
        Chip type: GeForce 7050 PV / nForce 630a
         DAC type: Integrated RAMDAC
       Device Key: Enum\PCI\VEN_10DE&DEV_053B&SUBSYS_26091019&REV_A2
   Display Memory: 512.0 MB
     Current Mode: 1600 x 900 (32 bit) (60Hz)
          Monitor: Default Monitor
  Monitor Max Res:
      Driver Name: nv4_disp.dll
   Driver Version: 6.14.0012.8026 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 8/3/2011 14:49:00, 4210816 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: nv4_mini.sys
    Mini VDD Date: 8/3/2011 14:49:00, 12542592 bytes
Device Identifier: {D7B71E3E-467B-11CF-F36C-050603C2CB35}
        Vendor ID: 0x10DE
        Device ID: 0x053B
        SubSys ID: 0x26091019
      Revision ID: 0x00A2
      Revision ID: 0x00A2
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
 Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

Re: Out of reach.
« Reply #3 on: May 25, 2012, 05:41:53 pm »
May 25, 2012, 05:41:53 pm
Hi Vladb, thanks for posting your specifications.

I can see that your graphics card is from 2007. This is unfortunately not powerful enough to run Lumion. There's more information here:

http://lumion3d.com/forum/f-a-q/lumion-2-minimum-hardware-requirements/
http://www.videocardbenchmark.net/video_lookup.php?gpu=GeForce+7050+PV+%2F+nForce+630a
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.