May 23, 2017, 04:02:51 pm
Hi Extrude72, we can help you resolve that issue.

When you're done reading this post, please
click here and follow the instructions to register your Lumion 7 license.
Please note that you will no longer have acess to the
Trial forum section after registering your license. However, we'll move this thread to the 'General Questions' section in the forum for commercial users (which is hidden until you register your license), so that we can continue this discussion.
Now, regarding the
OpenStreetMap functionality, it requires a direct HTTP connection to *.mapzen.com via port 80 - otherwise the map and search function will not work. If a proxy server is used, a direct connection is not possible, and the
OpenStreetMap function in Lumion will also not work.
Can you ask your IT administrator to help you enable internet access for Lumion in your anti-virus software (and router)?