December 20, 2018, 11:46:11 pm
1. Can you confirm that you received a 'Getting started with Lumion' email with a link to the Lumion Download Manager?
2. If so, did you click on the Download Manager link in the email to download it?
3. If so, did you run the Download Manager and wait for it to finish the download process?
4. If so, is the problem that you can't find the Lumion installation files that the Download Manager has downloaded?
5. If so, the Lumion installer executable file and the installation files will be located in the same folder that the Download Manager was downloaded in. Do you know which folder the Download Manager was downloaded in?