Author Topic: Need urgent help please..Scene become black  (Read 2181 times)

Need urgent help please..Scene become black
« on: November 02, 2012, 05:15:28 pm »
November 02, 2012, 05:15:28 pm
Hi all.. i was working on lumion arount 1 month over a project. Now scene become fully black.  tried to increese sky brightness then it is being lighted and same time it is going back to black. I am totally disappointed now. Tell me if there a solution to fix it.

Re: Need urgent help please..Scene become black
« Reply #1 on: November 02, 2012, 05:23:58 pm »
November 02, 2012, 05:23:58 pm
i think this is the same problem i am also experiencing. He has 4 gb RAM only. But in my caase i have 32 GB ram and coputer purchased this month only. There shouldnot be any problem with it.

 http://lumion3d.com/forum/general-discussion/problem-with-scene-settings/


Re: Need urgent help please..Scene become black
« Reply #2 on: November 02, 2012, 05:30:16 pm »
November 02, 2012, 05:30:16 pm
Hi farisdib, as I wrote in the thread you're referring to, "... we don't know what is causing all Weather settings to be reset to 0. It happens so rarely that we haven't found a way to reproduce it."

You basically have to restore the Weather settings manually.

The reason you can't see any changes is that you need to click on the camera icon in the Weather settings and set the Exposure slider to something like 0.6.

You can also load an older version of your scene (I hope you have made backups if you have been working on that scene for 1 month), and take screenshots of the Weather slider settings and finally use those to restore the settings in the damaged scene.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

sach

    Reputation: 17
Re: Need urgent help please..Scene become black
« Reply #3 on: November 02, 2012, 05:38:43 pm »
November 02, 2012, 05:38:43 pm
Happened to me last week, have a GTX 680, 4 gigs, 32 gigs ram.............

Re: Need urgent help please..Scene become black
« Reply #4 on: November 02, 2012, 05:43:20 pm »
November 02, 2012, 05:43:20 pm
I have  loaded previously saved scenes. But that scene also black. For me sky brigtness and sun brigtness are not turning back to 0 but scene is being black even sky brightness and sun brightness 100 %

Re: Need urgent help please..Scene become black
« Reply #5 on: November 02, 2012, 05:48:07 pm »
November 02, 2012, 05:48:07 pm
Happened to me last week, have a GTX 680, 4 gigs, 32 gigs ram.............

I am using gtx 660 2GB graphics, 32 gb Ram and i7. Cou;ld you fix the problem happent u ?

Re: Need urgent help please..Scene become black
« Reply #6 on: November 02, 2012, 06:18:16 pm »
November 02, 2012, 06:18:16 pm
Hi farisdib, as I wrote in the thread you're referring to, "... we don't know what is causing all Weather settings to be reset to 0. It happens so rarely that we haven't found a way to reproduce it."

You basically have to restore the Weather settings manually.

The reason you can't see any changes is that you need to click on the camera icon in the Weather settings and set the Exposure slider to something like 0.6.

You can also load an older version of your scene (I hope you have made backups if you have been working on that scene for 1 month), and take screenshots of the Weather slider settings and finally use those to restore the settings in the damaged scene.

As u said i tried to reset the weather. But still sky is black and scene is blinking sometimes. Can you tell me how can i make sky back to black. I have tried to increase sky brightness it doesn't work.

sach

    Reputation: 17
Re: Need urgent help please..Scene become black
« Reply #7 on: November 02, 2012, 06:44:07 pm »
November 02, 2012, 06:44:07 pm
I am using gtx 660 2GB graphics, 32 gb Ram and i7. Cou;ld you fix the problem happent u ?

Had to do it all again

Re: Need urgent help please..Scene become black
« Reply #8 on: November 03, 2012, 03:44:40 pm »
November 03, 2012, 03:44:40 pm
As u said i tried to reset the weather. But still sky is black and scene is blinking sometimes. Can you tell me how can i make sky back to black. I have tried to increase sky brightness it doesn't work.

Hello again, farisdib, have you restored all slider values in the Weather settings, including all the camera slider settings?

If you've already done that and it still doesn't look right, please zip + attach the scene files to your next post. The scene files are located in My Documents/Lumion 2/Scenes.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Need urgent help please..Scene become black
« Reply #9 on: January 24, 2013, 05:47:48 pm »
January 24, 2013, 05:47:48 pm
Hi farisdib, we can't find any Lumion Pro 2.5 licenses attached to your account.

Can you forward the email that you received with your license details to arthur [at] act-3d.com please?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Need urgent help please..Scene become black
« Reply #10 on: January 25, 2013, 01:47:53 pm »
January 25, 2013, 01:47:53 pm
You have been banned from the Lumion forum on suspicion of using an illegal version of Lumion.

If you believe that the ban is unwarranted, please send your license information to:
info [at] act-3d.com.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.