Author Topic: [Resolved] Need License Key  (Read 724 times)

FHernandez

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[Resolved] Need License Key
« on: September 25, 2019, 11:13:39 pm »
September 25, 2019, 11:13:39 pm
Hello,

I purchased a license for Lumion Pro 8.3. I was sent a license key for a Lumion 9 Trial instead. Can I please have the pro license key and activation code please? Thank you.

Re: Need License Key
« Reply #1 on: September 25, 2019, 11:17:55 pm »
September 25, 2019, 11:17:55 pm
Hi FHernandez

Please wait whilst I have a look in our records.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Need License Key
« Reply #2 on: September 25, 2019, 11:20:46 pm »
September 25, 2019, 11:20:46 pm
Hi

The Getting Started with Lumion email for your version 8 has been resent.  It will be the latest version of 8 which is V8.5

Please confirm receipt.

And also please register your License Key so you can get access to the full Support Center: see Step 2 in How do you get technical support?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.