Author Topic: [Awaiting License Key Registration] Navigation button won't work after rendering  (Read 35 times)

fauzanky2

    Reputation: 0
November 08, 2019, 07:05:50 pm
Hello, I have lumion pro 8.5 lately, I have some problem bothering me. My navigation button won't work after I open something from my file explorer.

ex :
-after I choose where I want to save my render, and I want to edit something again "I can't even use my navigation button"
-after I load effect from files
-after importing new models

it keeps bothering me, what should I do?
please help me to solve this, thank you

Re: Navigation button won't work after rendering or opening file explorer
« Reply #1 on: November 08, 2019, 07:09:02 pm »
November 08, 2019, 07:09:02 pm
Hi fauzanky2,

Before we begin, please add your Lumion License Key to your Support Account.

To receive support, or to access the full Lumion Support Center and its resources, those with a Lumion License Key need to follow the steps from 2.2 in:

Knowledge Base: How do you get technical support?

Doing so will ensure that you get full access to the Lumion Support Center.

When you're done, please let us know in this topic, so we can move your question to the right board and help you resolve the problem.

Thanks.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.