Author Topic: MyLumion stops when trying to view in Google Chrome.  (Read 724 times)

gbdundee

    Reputation: 1
MyLumion stops when trying to view in Google Chrome.
« on: June 23, 2015, 02:54:08 pm »
June 23, 2015, 02:54:08 pm
Can you help? When I try and view your MyLumion and in fact my own I get about 3/4 of the blue line around the person standing in the "Globe" and it just stops...nothing no message ...nothing just does not seem to progress past that point. Any clues would be appreciated. Attached shows where it stops each time.Cheers Mike

gbdundee

    Reputation: 1
Re: MyLumion stops when trying to view in Google Chrome.
« Reply #1 on: June 23, 2015, 02:57:52 pm »
June 23, 2015, 02:57:52 pm
Resolved. In Chrome settings turned on Hardware acceleration. cheers

Re: MyLumion stops when trying to view in Google Chrome.
« Reply #2 on: June 23, 2015, 03:07:29 pm »
June 23, 2015, 03:07:29 pm
Hi Mike, thanks a lot for taking the time to share the solution to the problem.

We'll keep this in mind next time someone experiences a similar problem.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: MyLumion stops when trying to view in Google Chrome.
« Reply #3 on: June 24, 2015, 01:53:05 am »
June 24, 2015, 01:53:05 am
Hi Mike

Would you please register your Lumion 5 license key to your forum Account (click here, scroll to the bottom and enter your license number).