Lumion won't stop zooming out on startup.

Author Topic: Lumion won't stop zooming out on startup.  (Read 1432 times)

TwentyTwo

    Reputation: 1
Lumion won't stop zooming out on startup.
« on: May 14, 2014, 02:02:26 pm »
May 14, 2014, 02:02:26 pm
I only just downloaded Lumion onto my laptop, previously have been using it on the PC without problem. But everytime I start it up now, the scene keeps zooming out and I can't get anything done.

Everything else appears to be working fine, I just can't seem to pause the darn scene.

Re: Lumion won't stop zooming out on startup.
« Reply #1 on: May 14, 2014, 02:06:44 pm »
May 14, 2014, 02:06:44 pm
Do you have any other gaming, drawing tablets, or pointing devices connected to the laptop?

Which version of Lumion did you install on your laptop?  Is it the same one as installed on your PC, if not which one do you have there?

TwentyTwo

    Reputation: 1
Re: Lumion won't stop zooming out on startup.
« Reply #2 on: May 14, 2014, 03:35:31 pm »
May 14, 2014, 03:35:31 pm
I don't, no.

I currently have Lumion Pro 4.0.2
The PC has the free version.

Re: Lumion won't stop zooming out on startup.
« Reply #3 on: May 15, 2014, 01:49:59 am »
May 15, 2014, 01:49:59 am
Hi TwentyTwo,

This is just a routine check as you do not seem to have any Lumion licenses attached to your forum account.

If for some reason you are unable to update your Account, and you have a license or are working for a company with a valid license, I'd be grateful if you could forward the license, or the company name/email address and purchase details to me (peterm [at] act-3d.com) so I can follow-up as needed.   In your comms, please reference this topic.

Thanks in advance.

TIP: If you are working for a company, you can use 1 license key for multiple staff members, as a way to get full access to the forum. We provide faster support in the Commercial User section of the forum.

All that you need to do is to ask the person who manages the license keys at your company to go to your Account settings and enter one of the license keys. You will then have full access to the forum.

Email also sent to you for immediate reply.