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Author Topic: lumion support - please release my license  (Read 1491 times)

jasons

    Reputation: 1
lumion support - please release my license
« on: June 27, 2012, 09:09:01 pm »
June 27, 2012, 09:09:01 pm
My license says it's in use by my desktop but when I open Lumion from it it says it is in Demo mode.  Can you please release so I can use the license?  Also, is there a way for us to do this ourselves.  This seems to happen often.

username: jasons
company: mithun

Thanks.

Re: lumion support - please release my license
« Reply #1 on: June 28, 2012, 10:24:48 am »
June 28, 2012, 10:24:48 am
Hi jasons, I've de-activated your license remotely - please try to activate Lumion again.

Just double-checking but are you aware of the fact that you need to de-activate the license in the Settings menu in Lumion every time you want to use Lumion on another PC?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.