November 01, 2016, 03:31:39 am
Unfortunately the black Scene
does not sound good, and may indicate there has been a file save problem.
Where are the Scene
files being saved to? The Default save location is "Documents\Lumion 5\Scenes\".
Please attach a screencapture of the files in the \Scenes folder where saved to and highlight those, or let us know which files they are, that relate to your project.
Do you have any other form of backup, or copy made? Most educational organisations require students to copy their files to some other storage device as the PC's local data files get cleared every day. So, hoping you have some recent version you might be able to get back to, if recovery is needed.
You can send us the files for the project to see if they open here. We don't need all the Imported Model
files, just the 2 Scene files. We are not able to do file recovery, so this is just to see if they can be opened or not. See Where are Lumion scenes and imported models saved to?
. Zip then upload the SVA and SPR files: How do you upload files for Lumion error reports?