May 20, 2016, 02:03:17 am
Thanks you the report. From your description it is nothing to do with any of your PC's capabilities, they all sound quite capable for the Lumion Scene.
You're report is about the third time we have heard of this happening over the last 3 years. Apologies. What may have happened is the data for the terrain and 3D Grass has somehow corrupted, and this prevents the 3D Grass
being generated correctly. We have not yet been able to replicate the issue so it can be permanently fixed.
Does the grass look something similar to these:
Do you know if the terrain and 3D Grass were first created using Lumion v6.0 or earlier version?
So that we can evaluate the issue, please send us an LS6 file Save Scene and Models
. Instructions here: HOW TO UPLOAD FILES FOR ERROR REPORTS
. You will need to register as per below to see this topic.
Unfortunately there is no simple easy way to reset/recover apart from repainting the terrain, unless you have a prior backup/older version where the 3D Grass
To repaint the terrain try this:
1. Turn off 3D Grass
2. Repaint all the Terrain within the editable Lumion Terrain
area ( a square 1000m x 1000m from center on X and Z axis) with the Terrain Paint
3. Then repaint the Terrain areas with any other Paint slots.
4. Turn 3D Grass
back on. Set the slot for the 3D Grass
(usually Default Slot 1).
Does this fix the issue?
Also, please update your forum Account with your Lumion 6 license key (click here
, scroll to the bottom and enter your license number). Thanks in advance. This will give you access to the full forum and other resources.