November 04, 2019, 12:24:52 pm
This is Chandra with you from Medialogic Support Team, One of our clients is facing some issues with the Lumion when he is Importing any project in Lumion it is not at all moving or rotating and the whole application is hanging.
We have checked all the system requirement and compatibility issues and everything is fine according to the mentioned requirement on the website.
Kindly let us know what else can we do in this case why the application is hanging and we have uninstalled the recent windows updates as well.
Kindly find the attached screenshot for the system specs.
Kindly do the needful ASAP.