December 29, 2015, 07:22:15 pm
I just recently installed the Lumion 5 Demo to trial run it. After it initially installed it ran the benchmark and I was able to open the example models as well as start a new one and import a sketchup model successfully. Everything seemed to be working fine.
I closed the program, but when I attempted to reopen it, it just hangs on the splash bootup screen showing the Lumion logo, and says "Lumion 5 (Not Responding)" in the upper left corner. I have restarted the computer and uninstalled/reinstalled the program, but now it won't even start up to benchmark initially after installing, it just stays on that startup screen. I have let it sit for about fifteen minutes on that screen to no avail.
Any ideas on what might be causing this issue? Other people at our firm seem to be able to run the Lumion paid versions just fine.