Topic: lumion exe has stopped working

[iloveGMP]

good day,

i rushed to this site after installing lumion and cant work it out.
i use lumion at home with my personal pc with this specs
intel core i7
GTX 760 jetstream 2gb gddr5
8gb RAM

now, i installed it in the desktop here at the office I'm working
this are the specs
intel core i5
GTX 750 Ti StromX dual 2gb gddr5
8 GB Ram

i installed it, and i am excited to use it, of course
i opened it, and the image attached showed up
i wonder what might be the problem
i am sure, at least i can make  simple scenes in lumion with this set up
might there be a problem with my graphics card? or its brand?

please help me,

thanks,

good day again

[peterm]

Hi

Thanks for your interest in Lumion.

The GTX 750 Ti Passmark (3647) is fine and meets Lumion requirements.

Refer further:
1.  LUMION 4: Minimum hardware requirements

2.  Lumion Web Site: Specifications

3.  Passmark: Videocard Benchmarks.

We have recently had some intermittent problems on first use on some PC's, more with some types of GPU, but not yet tracked down to an issue that can be fixed.  Windows Compatibility automatically seems to resolve it in those cases, after running Lumion a few times.

Did the Lumion Benchmark run, or did it not get to that point?

What version of Lumion are you using?

[iloveGMP]

the specs of the desktop im trying to install lumion is
processor: core i5 4570 3.2 ghz (4th gen)
mobo: ga-b85m-hd3
memory: 8 gb 1600mhz (4x2)
hdd: 1tb
graphics card: Palit GTX750Ti stormX dual 2gb ddr5
(i think lumion will still run with this set up)

i tried reinstalling the program, i might have missed something
but its always the same,
when i try to run the program, a notice will pop
"lumion .exe has stopped working"

im trying to install version 4 which i downloaded from lumion website (demo verzion)

[peterm]

That would be version 3.2.1, right?

You may need to test the GPU, make sure its running OK.  You can do that with various report and stress tools:
1.  GPU-Z
2.  OCCT
3.  GPU Shark and stress test FurMark. 
4.  PassMark PC Performance tool.