Author Topic: Lumion Crash  (Read 1209 times)

Romano

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Lumion Crash
« on: March 20, 2013, 04:28:49 pm »
March 20, 2013, 04:28:49 pm
Hi,

My pc crashes after I select a scene in Lumion 3. I've done everything I can, but I'm hopeless.
I'm not very technical, but i've updated everything and it's still not working.
I think the problem is my graphics card, I have a Intel HD Graphics. Is there anything to solve this problem? Or do you havy any tips?

My PC is in Dutch, so if anyone can help me in dutch it would be great. But I can manage in english too.

Thank you,
Romano

Re: Lumion Crash
« Reply #1 on: March 20, 2013, 04:34:14 pm »
March 20, 2013, 04:34:14 pm
Hi Romano, if your PC only has an Intel HD graphics card, it does unfortunately not meet the minimum requirements for running Lumion.

There's more information in this FAQ post.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

notagain

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Re: Lumion Crash
« Reply #2 on: March 21, 2013, 01:04:28 am »
March 21, 2013, 01:04:28 am
i know Lumion 3 have to avoid the Quadro Graphic card, but unfortunately, my pc is equipped with intel Quadro K2000M graphic card, that means i have nothinig to do with ?

thank you for your reply, i really want to use Lumion 3 @@....

Re: Lumion Crash
« Reply #3 on: March 21, 2013, 11:43:58 am »
March 21, 2013, 11:43:58 am
i know Lumion 3 have to avoid the Quadro Graphic card, but unfortunately, my pc is equipped with intel Quadro K2000M graphic card, that means i have nothinig to do with ?
Hi notagain, your Quadro K2000M has 1,155 Passmark points and the very minimum for simple scenes in Lumion is 1,500 PassMark points, so you will unfortunately not be able to run Lumion without problems.

There's more information in this FAQ post.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.