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Author Topic: [Answered] Lumion 9 reregistered education - lost access  (Read 275 times)

ddr92

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[Answered] Lumion 9 reregistered education - lost access
« on: December 09, 2018, 05:13:48 pm »
December 09, 2018, 05:13:48 pm
Hello, when I upgraded to lumion 9 with my student license I lost access to all the information on the forums. As a student I am constantly trying to improve my skills and the Lumion forums was the best place to communicate with others about tips. Specifically, the drone tips that are showcased on the start up screen are now unavailable to me. Is there anyway to reinstate access for my account? Thank you.

Daniel

Re: Lumion 9 reregistered education - lost access
« Reply #1 on: December 09, 2018, 05:33:16 pm »
December 09, 2018, 05:33:16 pm
Hi Daniel, no problem - it's very easy to get access to the full Lumion Support Center:

Please register your Lumion 9 License Key at the bottom of your profile page. Here are the instructions:

Knowledge Base: How do you get technical support?

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.