December 04, 2018, 11:35:44 am
Hi [email protected]
Sorry to hear that. Lumion should not crash.
It probably means that there are updates needed to be done on the PC such as Windows or graphics card drivers.
There are also some options for the 3D Grass
To get the ball rolling please follow the step 1 in the Getting Started with Lumion
email, and also here in our Knowledge Base article Step 2
: How do you get technical support?
Then send us a quick email to say those steps are done, so we can move this to the right Support section and give you some further advice.