August 15, 2018, 06:41:56 pm
Welcome, Hang - sorry to hear you're having trouble downloading the Download Manager
Which internet browser are you using?2.
Is it also happening if you click on the Download Manager
link in Microsoft Edge, Chrome, Firefox or any other internet browser?
If so, it's probably because your anti-virus/security software is preventing the Download Manager
page from opening. This might be a plug-in inside your internet browser, so you would need to check the help page for the security app/plug-in to see how to whitelist a link.3.
If the problem persists, please forward your Getting started with Lumion
email to [email protected]
, so we can check the link at our end.
Thanks in advance.