December 25, 2014, 07:45:25 pm
We've had reports like yours in the past and they are unfortunately always caused by the hardware.1)
Please provide us with the full PC specifications (graphics card, CPU, system memory). The easiest way to get the specifications of a PC is to open Lumion and go to the benchmark
section, then click on the DXDiag
button, wait a little and attach the txt file to your next reply.2)
Please try to run FurMark
for 10 minutes to see if the black screen appears again.3)
Please run the GPU/Power supply/CPU/Memory tests in OCCT
with 'error checking' turned on.
Please enter your Lumion license number on your forum profile page in the menu above to gain access to the Commercial Users' forum. If nothing happens when your enter it, please send your license number to my colleague Arthur (arthur [at] act-3d.com), so he can register your license manually.
Thanks in advance.