July 16, 2012, 11:03:18 am
Hi eycee0630, please click on the following link:
http://backup.lumion3d.com/LumionActivation/Activate.aspxDoes it say "LOGINFAILED"?

If not, it means that there is something wrong with the internet connection on your PC.
In other words, the problem may be caused by your firewall, your router or your
hosts file:
1) Please double-check that your Windows firewall (and any other 3rd party firewalls are not blocking Lumion.
2) Also, your router should be allowed to access port 80 (HTTP) when activating Lumion.
3) And finally, you might want to check that you're not blocking internet access for Lumion in the Windows
hosts file (right-click on this file and open it in
Notepad):
c:\windows\system32\drivers\etc\hosts