Author Topic: [Awaiting Reply] Lost LicenseKey email  (Read 50 times)

jdlr22

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[Awaiting Reply] Lost LicenseKey email
« on: June 11, 2019, 11:11:03 pm »
June 11, 2019, 11:11:03 pm
Hi,
I accidentally deleted my LicenseKey email. How can I recover it?

Re: Lost LicenseKey email
« Reply #1 on: June 11, 2019, 11:54:22 pm »
June 11, 2019, 11:54:22 pm
Hi jdlr22

Please wait whilst I check in our records for your email address.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: Lost LicenseKey email
« Reply #2 on: June 11, 2019, 11:57:17 pm »
June 11, 2019, 11:57:17 pm
I have found your issue of a license, and have resent the Getting Started with Lumion email for your email address.

Please confirm receipt of the email.

Once received, please don't forget to add your License Key to your Support Account so you get full access to the Support Center.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.