This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: [Answered] Licenses key expired  (Read 483 times)

theeeno

    Reputation: 0
[Answered] Licenses key expired
« on: October 14, 2019, 09:09:39 pm »
October 14, 2019, 09:09:39 pm
How can i find out how long my current key is good for?

Re: Licenses key expired
« Reply #1 on: October 14, 2019, 09:41:15 pm »
October 14, 2019, 09:41:15 pm
Hi theeeno,

I looked you up in our system and I was not able to find any License Key associated with your email.

Can you please send your 'Getting started with Lumion' email to (EMAIL ADDRESS NO LONGER IN USE)? Alternatively, please forward the email address you used when you ordered your License Key.

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: [Awaiting reply] Licenses key expired
« Reply #2 on: October 15, 2019, 08:30:16 am »
October 15, 2019, 08:30:16 am
Thank you for forwarding the 'Getting started with Lumion' email.

A commercial Lumion 8 License Key Is associated with Adam's email address.

Commercial License Keys never expire.

Are you having problems running Lumion?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

theeeno

    Reputation: 0
Re: [Awaiting reply] Licenses key expired
« Reply #3 on: October 15, 2019, 12:01:32 pm »
October 15, 2019, 12:01:32 pm
How many machines can we use this licenses on simultaneously?

Re: [Awaiting reply] Licenses key expired
« Reply #4 on: October 15, 2019, 12:05:18 pm »
October 15, 2019, 12:05:18 pm
You can install Lumion on as many PCs as you want.

This License Key has got 1 Seat, so you'll be able to run Lumion on 1 PC at a time.

When you're done using Lumion on a PC, please make sure to quit Lumion to free up the Seat for other PCs.

Let us know if there's anything else we can help with.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: [Answered] Licenses key expired
« Reply #5 on: October 15, 2019, 12:06:50 pm »
October 15, 2019, 12:06:50 pm
P.S. If you copy-paste the License Key number from the 'Getting started with Lumion' email to the bottom of your profile page, you'll get access to all resources and sections of the Support Center.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.