July 22, 2018, 08:31:31 pm
I've downloaded the trial of your program and am blown away... love it so far! A couple questions I can't seem to find the answer to:
1. I had no issues logging in on the first day, but yesterday it would not login for about 1/2 hour. No message or anything, just stuck on the loading screen. That got me wondering, does the license server ever go down, or, do you ever do scheduled "maintenance" where there would be times the software would be unavailable? If so how frequent is that?
2. I do not see where you offer any money back guarantees. Is there any? I am using the 7 trial version and would just like to just do the purchase instead of having to try out the 8 (I'm assuming 8 is just going to be even better than the trial!). There is an off chance something may not work in the newer version and that's a big investment if no guarantees.
Thank you for your time.