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Author Topic: [Resolved] License not releasing...  (Read 2293 times)

Jonathon Phillips

    Reputation: 0
[Resolved] License not releasing...
« on: February 16, 2016, 03:45:00 pm »
February 16, 2016, 03:45:00 pm
Hi,

My computer crashed whilst Lumion was running, now the License will not release... Please help!

FYI we are running an Educational Pro License.

Many thanks.

Jonathon

Re: License not releasing...
« Reply #1 on: February 16, 2016, 03:52:53 pm »
February 16, 2016, 03:52:53 pm
Hi Jonathon, no problem - please forward your license number to morten [at] act-3d.com (replace [at] with @ in your email).

Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: License not releasing...
« Reply #2 on: February 16, 2016, 04:02:27 pm »
February 16, 2016, 04:02:27 pm
Thanks for forwarding your license so quickly, Jonathon - it has now been reset :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Jonathon Phillips

    Reputation: 0
Re: [Resolved] License not releasing...
« Reply #3 on: February 16, 2016, 04:04:01 pm »
February 16, 2016, 04:04:01 pm
Thank you very much!