December 01, 2010, 05:03:14 pm
Dear support,
I bought myself the full version because I liked the demo version of lumion. You sent me the downloadlink, which I downloaded instantly. The filesize is 1.730.782 KB. When I do a right click on the downloaded file the system halts and nothing happens. The process does not answer anymore and even after 30 minutes still the same and the only thing to do is to kill the process with taskmanager. I downloaded the file a second time. Same thing. I tested this file on 3 pcs, two with windows vista ultimate 64 bit and one with windows xp 32. I am not able to open it (as administrator) or install the file. I never had something like that before and don t know what is wrong. Can you help me with this problem? Someone else encountered this problem or knows a solution for that strange effect.
Thx Mischa