Author Topic: [Resolved] I NEVER RECEIVED MY STUDENT RENEWAL LICENSE KEY  (Read 52 times)

Alcaraz23

    Reputation: 0
May 21, 2019, 04:15:37 am
Good Afternoon,

I apply for my student renewal license  5 hours ago and I'm still waiting for your email with my new license key.

But I don't understand why is taking so long to get the email.

My alternative email is [email protected]

I really appreciate your help, thank you!

Best regards!

Jorge Alcaraz


Re: I NEVER RECEIVED MY STUDENT RENEWAL LICENSE KEY
« Reply #1 on: May 21, 2019, 05:30:14 am »
May 21, 2019, 05:30:14 am
Hi Jorge Alcaraz

The email is sent automatically within 5 minutes of approval.

It may have been in the Promotions tab in Gmail.

In reply also to your email I have resent it to you.  Please confirm receipt.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.