This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.

Author Topic: I haven't yet received any license!  (Read 910 times)

Bhasish

    Reputation: 0
I haven't yet received any license!
« on: February 11, 2016, 07:51:20 pm »
February 11, 2016, 07:51:20 pm
Hello,  i have applied for license for Lumion Educational use on february 4th and still i havent received any mail.

Thanking you in advance.

Re: I haven't yet received any license!
« Reply #1 on: February 11, 2016, 09:02:05 pm »
February 11, 2016, 09:02:05 pm
Hi Bhasish, sorry about that - applications for educational licenses can take a while to get processed.

In the mean time, please forward your enquiry to sales [at] act-3d.com, so my colleagues can let you know what the status of your application is.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Bhasish

    Reputation: 0
Re: I haven't yet received any license!
« Reply #2 on: March 16, 2016, 07:29:03 pm »
March 16, 2016, 07:29:03 pm
The email of contact that you gave me seems not to be correct. Can you please send the email adresse where i should send my request.
Thanking you

Re: I haven't yet received any license!
« Reply #3 on: March 16, 2016, 09:07:39 pm »
March 16, 2016, 09:07:39 pm
Hi Bhasish, the email address is sales[at]act-3d.com (replace [at] with @).

So you filled in the application form on this page back in February, and you didn't receive a reply? And there's nothing in your spam folder either?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.