Author Topic: I haven't yet received any license!  (Read 546 times)

Bhasish

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I haven't yet received any license!
« on: February 11, 2016, 07:51:20 pm »
February 11, 2016, 07:51:20 pm
Hello,  i have applied for license for Lumion Educational use on february 4th and still i havent received any mail.

Thanking you in advance.

Re: I haven't yet received any license!
« Reply #1 on: February 11, 2016, 09:02:05 pm »
February 11, 2016, 09:02:05 pm
Hi Bhasish, sorry about that - applications for educational licenses can take a while to get processed.

In the mean time, please forward your enquiry to sales [at] act-3d.com, so my colleagues can let you know what the status of your application is.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Bhasish

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Re: I haven't yet received any license!
« Reply #2 on: March 16, 2016, 07:29:03 pm »
March 16, 2016, 07:29:03 pm
The email of contact that you gave me seems not to be correct. Can you please send the email adresse where i should send my request.
Thanking you

Re: I haven't yet received any license!
« Reply #3 on: March 16, 2016, 09:07:39 pm »
March 16, 2016, 09:07:39 pm
Hi Bhasish, the email address is sales[at]act-3d.com (replace [at] with @).

So you filled in the application form on this page back in February, and you didn't receive a reply? And there's nothing in your spam folder either?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.