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Author Topic: I cant open the program ..  (Read 3689 times)

uzun

    Reputation: 0
I cant open the program ..
« on: February 14, 2012, 02:42:54 am »
February 14, 2012, 02:42:54 am
Hi guys, I saw lumion what it is capable of, I downloaded free version of the program. I could open the program but when I click any example which is allready made. My computer stuck for a whilen then it crashed and I got blue screen.

I tried to open the examples few more times. Then I realize that opening lumion made my grafik card invisible. When I tried to click Nvidia control panel I got a warning, '' System cant find any Nvidia graphic card.'' I couldnt solve this problem. Then I reload windows 7 again.

Everything looks pretty normal. I loaded Lumion to my comp again. When I click examples, My computer stuck for a while and I got blue screen again.  I opened my comp again to check my graphic card but It was invisible again. Then I tried to click Nvidia control panel I got a warning, '' System cant find any Nvidia graphic card .

I did these steps 3-4 times. The resoult is allways the same. I cant open any example on Lumion.

I did all kind of updates.

What is the problem ?

My Laptop;

GeForce GT 540M
Inter(R) Core(TM) i7-2630QM CPU @ 2.00 GHz
8.00 GB Ram
Windows 7 - 64 bit
DirectX 11

Re: I cant open the program ..
« Reply #1 on: February 14, 2012, 11:47:05 am »
February 14, 2012, 11:47:05 am
You have a 540M so I'm guessing that's a laptop, right?

If so, this laptop probably uses power-saving Optimus technology, ie, 2 graphics cards: a fast Nvidia 540M card for 3D applications and a slow Intel card for word processing, web browsing etc.

The Nvidia control panel allows you to specify which applications should use the fast 540M card. Here's how to do that:
http://lumion3d.com/forum/index.php?topic=943.msg12748#msg12748
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

kbral03

    Reputation: 0
Re: I cant open the program ..
« Reply #2 on: May 17, 2012, 05:15:43 am »
May 17, 2012, 05:15:43 am
You have a 540M so I'm guessing that's a laptop, right?

If so, this laptop probably uses power-saving Optimus technology, ie, 2 graphics cards: a fast Nvidia 540M card for 3D applications and a slow Intel card for word processing, web browsing etc.

The Nvidia control panel allows you to specify which applications should use the fast 540M card. Here's how to do that:
http://lumion3d.com/forum/index.php?topic=943.msg12748#msg12748


Im also have this laptop, it is a XPS 15, The same problem. The display blackouts and the program cant be started

Re: I cant open the program ..
« Reply #3 on: May 18, 2012, 07:45:37 am »
May 18, 2012, 07:45:37 am
This topic seems to come up soooo often perhaps it's time for a stcky in FAQ but also in General so for all that don't read FAQ's will hopefully still see it.

Just to be on safe side, maybe time for a notice in the download area, and one when the app is ready to install.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: I cant open the program ..
« Reply #4 on: May 18, 2012, 12:04:43 pm »
May 18, 2012, 12:04:43 pm
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.