This forum is now closed.
Please join us at the new Lumion Community forum.
Lumion Community
Use your email address and password from the old forum to log in if your account was created before Feb 20 2020.
Otherwise, you will need to create a new Lumion Account at the new forum.
Pages: [1]   Go Down

Author Topic: how to update an account  (Read 2739 times)

meak

    Reputation: -3
how to update an account
« on: April 27, 2011, 11:49:41 am »
April 27, 2011, 11:49:41 am
hello,
 we bought a license lumion :-9
 how can appear as a licensee on the forum for updates ect.
 thank you in advance.
Logged

Ferry

    Reputation: 0
Re: how to update an account
« Reply #1 on: April 27, 2011, 03:52:26 pm »
April 27, 2011, 03:52:26 pm
We will activate that soon.
Logged

Arthur

Re: how to update an account
« Reply #2 on: April 27, 2011, 03:55:14 pm »
April 27, 2011, 03:55:14 pm
Hi,

Can you send me a PM with your order info?
Logged

bu444

    Reputation: 0
Re: how to update an account
« Reply #3 on: May 13, 2011, 01:28:10 am »
May 13, 2011, 01:28:10 am
Hello,
Could you send me a PM with some information about what Meak asked because I have the same issue.. I've searched everywhere in the forum for information about this but I couldn't find any answers.
Logged

Arthur

Re: how to update an account
« Reply #4 on: May 17, 2011, 09:13:23 am »
May 17, 2011, 09:13:23 am
Hi,

Do you have some order info for me? I can't find your email address in the temporary license database.

Arthur
Logged

Remko

Re: how to update an account
« Reply #5 on: June 17, 2011, 01:22:27 pm »
June 17, 2011, 01:22:27 pm
Quote from: meak on April 27, 2011, 11:49:41 am
hello,
 we bought a license lumion :-9
 how can appear as a licensee on the forum for updates ect.
 thank you in advance.


For the update to SP2 you should have received a special code trough email which you can enter in the customer area (see the link at the top of the page). After linking the license to your online profile the downloads will appear in the customer area.
Logged

mickael cador

    Reputation: 3
Re: how to update an account
« Reply #6 on: June 17, 2011, 04:29:02 pm »
June 17, 2011, 04:29:02 pm
hello team lumion,
 the problem was solved by our manager.
 now all is perfect.
 thank you for your interest. O+

ps: how to delete the account Meak?
Logged

Remko

Re: how to update an account
« Reply #7 on: June 19, 2011, 11:26:14 pm »
June 19, 2011, 11:26:14 pm
Quote from: mickael cador on June 17, 2011, 04:29:02 pm
hello team lumion,
 the problem was solved by our manager.
 now all is perfect.
 thank you for your interest. O+

ps: how to delete the account Meak?


We can delete an account ant transfer all posts but the account itself should ask for it and we'll have to get permission by the other account that will receive the posts. Please send a pm with the request and another pm from the other account which states you accept the posts of the other account to be linked to yours.
Logged
Pages: [1]   Go Up