Topic: how to update an account

[meak]

hello,
 we bought a license lumion
 how can appear as a licensee on the forum for updates ect.
 thank you in advance.

[Ferry]

We will activate that soon.

[Arthur]

Hi,

Can you send me a PM with your order info?

[bu444]

Hello,
Could you send me a PM with some information about what Meak asked because I have the same issue.. I've searched everywhere in the forum for information about this but I couldn't find any answers.

[Arthur]

Hi,

Do you have some order info for me? I can't find your email address in the temporary license database.

Arthur

[Remko]

hello,
 we bought a license lumion
 how can appear as a licensee on the forum for updates ect.
 thank you in advance.

For the update to SP2 you should have received a special code trough email which you can enter in the customer area (see the link at the top of the page). After linking the license to your online profile the downloads will appear in the customer area.

[mickael cador]

hello team lumion,
 the problem was solved by our manager.
 now all is perfect.
 thank you for your interest.

ps: how to delete the account Meak?

[Remko]

hello team lumion,
 the problem was solved by our manager.
 now all is perfect.
 thank you for your interest.

ps: how to delete the account Meak?

We can delete an account ant transfer all posts but the account itself should ask for it and we'll have to get permission by the other account that will receive the posts. Please send a pm with the request and another pm from the other account which states you accept the posts of the other account to be linked to yours.