Author Topic: How to get the Lumion installer for our student's laptop  (Read 1652 times)

nolascor

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How to get the Lumion installer for our student's laptop
« on: April 05, 2016, 01:24:03 pm »
April 05, 2016, 01:24:03 pm
Hi,

I am from Sheridan College and we got our Lumion educational license.

How to get the Lumion installer for our student's laptops?

Thanks

Ram

Re: How to get the Lumion installer for our student's laptop
« Reply #1 on: April 05, 2016, 01:35:24 pm »
April 05, 2016, 01:35:24 pm
Hi Ram, is the link to the Download Manager not listed in the email that contains your License Key and Activation Code?
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

nolascor

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Re: How to get the Lumion installer for our student's laptop
« Reply #2 on: April 05, 2016, 01:39:18 pm »
April 05, 2016, 01:39:18 pm
Our Technologist is away for a break and we initially got a 60 license from a different school.

We started using that but on Friday the license got changed to reflect our school (Sheridan College) and all the prior installation now has an invalid key error message.

Thanks

Re: How to get the Lumion installer for our student's laptop
« Reply #3 on: April 05, 2016, 01:54:22 pm »
April 05, 2016, 01:54:22 pm
Hello again, Ram - my colleague Corine has informed me that the problem was that 2 Educational License applications requests got mixed up at the time, so you accidentally received a License Key and Download Manager for a different university.

That license was revoked, and a new email with the correct License Key and Download Manager was sent to your colleague Wesley Tanney ("wes.tanney" @ the usual address).

Have you got access to Wesley's email inbox? If so, please follow the instructions in the email.

Make sure to uninstall Lumion on all of the PCs with the 'invalid license' error message before installing the new version.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

nolascor

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Re: How to get the Lumion installer for our student's laptop
« Reply #4 on: April 05, 2016, 02:15:02 pm »
April 05, 2016, 02:15:02 pm
Unfortunately I do not have access to his email.

We are able to update the lab software to the new license but not the laptops which are needed so that we can continue working on the projects

Thanks

Re: How to get the Lumion installer for our student's laptop
« Reply #5 on: April 05, 2016, 02:23:34 pm »
April 05, 2016, 02:23:34 pm
No problem, please send an email from your work email account at Sheridan College (with your full name and job title) to Corine[at]act-3d.com.

She will then re-send the email with the License Key and Download Manager link to your email address.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

nolascor

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Re: How to get the Lumion installer for our student's laptop
« Reply #6 on: April 05, 2016, 03:22:06 pm »
April 05, 2016, 03:22:06 pm
Thanks

Re: How to get the Lumion installer for our student's laptop
« Reply #7 on: April 05, 2016, 03:25:31 pm »
April 05, 2016, 03:25:31 pm
You're welcome. :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Re: How to get the Lumion installer for our student's laptop
« Reply #8 on: April 06, 2016, 01:02:00 am »
April 06, 2016, 01:02:00 am
Hi nolascor

Out of interest, what are the specifications of the laptops - CPU, RAM and especially the graphics card make and model?

nolascor

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Re: How to get the Lumion installer for our student's laptop
« Reply #9 on: April 07, 2016, 01:15:51 am »
April 07, 2016, 01:15:51 am
I am using a standard Lenova 540. The students buys their own laptops and I am not aware of the lab specs. Out technologist could answer that.

Re: How to get the Lumion installer for our student's laptop
« Reply #10 on: April 07, 2016, 04:14:48 am »
April 07, 2016, 04:14:48 am
OK, thanks. 

Reason I ask is that laptops generally have a lower performance compared to desktop, for similar graphics card types.  So the students need to be aware of the requirements for Lumion and where a laptop may fit within those guidelines.

Presume you have provided them with the following.  If not, please make available:

1.  Which computer do you need for Lumion?.

2. Which graphics card do you need?

3.  Passmark: Videocard Benchmarks.

also:
Web site Guide: Hardware for Lumion.

The web site also mentions some laptop makes.

nolascor

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Re: How to get the Lumion installer for our student's laptop
« Reply #11 on: April 07, 2016, 01:30:29 pm »
April 07, 2016, 01:30:29 pm
Thanks a lot, that has been very helpful specially since we are incorporating Lumion at the tail-end of the term and students are loving it.

Re: How to get the Lumion installer for our student's laptop
« Reply #12 on: April 07, 2016, 01:42:30 pm »
April 07, 2016, 01:42:30 pm
Glad to hear that. :)
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.