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Author Topic: How do I de-activated License on CPU?  (Read 1629 times)

billy007nh

    Reputation: 6
How do I de-activated License on CPU?
« on: September 17, 2012, 08:02:51 pm »
September 17, 2012, 08:02:51 pm
I got a new super computer and the IT guy uninstalled Lumion on my old CPU so I can no longer De-activate it on there so is there a way to reset my licenses so I can re-log in?

Thanks
Billy

Gaieus

    Reputation: 44
Re: How do I de-activated License on CPU?
« Reply #1 on: September 18, 2012, 09:00:25 am »
September 18, 2012, 09:00:25 am
The Lumion Team can deactivate it here, on server side for you- just be a bit patient until someone sees your post.
Gai...

Re: How do I de-activated License on CPU?
« Reply #2 on: September 18, 2012, 10:11:05 am »
September 18, 2012, 10:11:05 am
Hi Billy, both of your licenses have now been de-activated remotely, so please try again.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

billy007nh

    Reputation: 6
Re: How do I de-activated License on CPU?
« Reply #3 on: September 18, 2012, 02:13:39 pm »
September 18, 2012, 02:13:39 pm
Hi Billy, both of your licenses have now been de-activated remotely, so please try again.

Thanks Guys!

noaarchitects

    Reputation: 1
Re: How do I de-activated License on CPU?
« Reply #4 on: September 21, 2012, 02:48:48 pm »
September 21, 2012, 02:48:48 pm
Hi Guys

Could you please do the same for us, and deactivate our license on your server?

Many thanks

Re: How do I de-activated License on CPU?
« Reply #5 on: September 21, 2012, 02:53:52 pm »
September 21, 2012, 02:53:52 pm
No problem, noaarchitects  - your license has been de-activated remotely.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

noaarchitects

    Reputation: 1
Re: How do I de-activated License on CPU?
« Reply #6 on: September 21, 2012, 02:56:37 pm »
September 21, 2012, 02:56:37 pm
Brilliant - thank you very much!