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Author Topic: HELP>>>FILE SIZE 4GB!!!<<<  (Read 5673 times)

Marwan

    Reputation: 0
HELP>>>FILE SIZE 4GB!!!<<<
« on: August 04, 2015, 12:51:01 am »
August 04, 2015, 12:51:01 am
I have been working in a big mall project and the graphic memory went low   ???
the file size is 4GB  |:(

i used a labtop PC with
core i7 4th gen
ram 16 GB
VGA nVIDIA GTX 870 4GB  :P

the file stopped working
is there any way to finish the work with the same labtop  ???
if not what kind of PC I'm supposed to look for to change ???

Re: HELP>>>FILE SIZE 4GB!!!<<<
« Reply #1 on: August 04, 2015, 02:39:14 am »
August 04, 2015, 02:39:14 am
Hi Marwan

Thanks for those details.

1. What product (Lumion or Lumion Pro), and which version of Lumion are you using?

2. What file are you referring to that is 4GB (REvit, Lumion Imported Model etc)?  Please provide as much detail as possible so that we can evaluate the problem.  Refer 1, 2, and 3 in: HOW TO REQUEST HELP WITH IMPORTING/EXPORTING.

Also, please follow the instructions in our FAQ topic: NEED SUPPORT? on registering your license.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

Marwan

    Reputation: 0
Re: HELP>>>FILE SIZE 4GB!!!<<<
« Reply #2 on: August 04, 2015, 12:17:36 pm »
August 04, 2015, 12:17:36 pm
Hi Peterm

for the details you asked about

1- i'm using Lumion Pro 5.0

2-By 4GB I'm referring to the lomion file (the mean file imported is sketch up 670MB)

And Thank You for spending your time on my problem  :D

Re: HELP>>>FILE SIZE 4GB!!!<<<
« Reply #3 on: August 04, 2015, 12:30:31 pm »
August 04, 2015, 12:30:31 pm
Hi Marwan, thanks for the information.

Before we proceed, please click here and follow step 2, 3 and 4 to register your license.

P.S. Saved scenes are significantly smaller in the latest version of Lumion, i.e. 5.7.2, so please upgrade to that version as soon as possible.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.