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Author Topic: [Info + files requested] Help urgent  (Read 5071 times)

meem

    Reputation: 1
Re: [Info + files requested] Help urgent
« Reply #15 on: January 07, 2016, 04:17:23 pm »
January 07, 2016, 04:17:23 pm

i surely will attach dxdiag and this is power supply:

B600 ver.2 600W
   

(RS-600-ACAB-B1-EU)
Max. Output Capacity: 600W, Intel ATX 12V 2.31, Active PFC, Silent 120mm HDB fan, 80 Plus, Deliver up to 85% Efficiency

Re: [Info + files requested] Help urgent
« Reply #16 on: January 07, 2016, 04:33:36 pm »
January 07, 2016, 04:33:36 pm
Thanks for the information.

Unfortunately you might need a new power supply for this PC.

No-name power supplies often fail to cope with sudden spikes in power demand such as when you start rendering in Lumion.

The 980TI requires a minimum of 600W according to Nvidia and in our experience you want at least 150-200W extra, i.e. somewhere in the region of 750-800W (depending on how many SSD/harddrives, USB devices etc you've got connected). In addition, we highly recommend that you get a power supply from a reputable manufacturer, e.g. Corsair, and ideally one with an +80 Gold-certification.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

meem

    Reputation: 1
Re: [Info + files requested] Help urgent
« Reply #17 on: January 07, 2016, 04:37:24 pm »
January 07, 2016, 04:37:24 pm
it is from cooler master not from unknown company.
http://www.coolermaster.com/powersupply/b-series/b600ver2/

meem

    Reputation: 1
Re: [Info + files requested] Help urgent
« Reply #18 on: January 07, 2016, 04:39:31 pm »
January 07, 2016, 04:39:31 pm
andthey have told me that my total consumption is 450 and 100 150 is extra. and i have installed assassins creed game on pc just to test the graphic card it worked fine with ultra maximun settings.

Re: [Info + files requested] Help urgent
« Reply #19 on: January 07, 2016, 04:49:05 pm »
January 07, 2016, 04:49:05 pm
it is from cooler master not from unknown company.

Good, CoolerMaster is a reputable brand.

Regarding the total Wattage requirements, Lumion is very demanding in terms of power, so if you experience a spontaneous reboot while rendering you'll know it's the power supply. In the commercial users' forum (which is hidden from view since you haven't registered a license), we have a bunch of reports from users who had to replace their power supplies to get their PCs to stop rebooting while rendering (or when running stress test applications such as FurMark).

Anyway, first things first - let's see what happens once you've re-installed Windows.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

meem

    Reputation: 1
Re: [Info + files requested] Help urgent
« Reply #20 on: January 13, 2016, 05:28:42 pm »
January 13, 2016, 05:28:42 pm
well i did a fresh installation. and install the updated nvidia drivers i already downloaded from nividia store but it was causing some problems in windows i guess so i did a clean installation again and installed nvidia drivers from my Nvidia CD . do remember that the latest driver for 980ti are game ready drivers, the one i installed are 353.6 and the latest on website are 361.43 gmae ready drivers ( which i did but was giving issues ).

I did run the bench mark without anything else running in the background. i did several benchmarks and it varies between 1800 to 2100 . and also the cup score is pretty low and same as my first screenshot i posted and not according to the second screenshot which is 3000 and is goo..

i am also attaching the latest benchmark and dxdiag report for you.

Re: [Info + files requested] Help urgent
« Reply #21 on: January 13, 2016, 05:36:40 pm »
January 13, 2016, 05:36:40 pm
Hi meem, thanks for the information.

Before we proceed, could you please forward the trial license number to morten[at]act-3d.com and peterm[at]act-3d.com. Thanks in advance.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

meem

    Reputation: 1
Re: [Info + files requested] Help urgent
« Reply #22 on: January 13, 2016, 05:38:43 pm »
January 13, 2016, 05:38:43 pm
Btw i also run heaven dx11 benchmark that comes with the graphic cd and here is its bench mark.


meem

    Reputation: 1
Re: [Info + files requested] Help urgent
« Reply #23 on: January 13, 2016, 05:40:35 pm »
January 13, 2016, 05:40:35 pm
Btw i also run heaven dx11 benchmark that comes with the graphic cd and here is its bench mark.

ok sure i have to ask my head office which might take a day or two because of the chain of command and head office is abroad as i mentioned in my first post.

Re: [Info + files requested] Help urgent
« Reply #24 on: January 13, 2016, 05:42:44 pm »
January 13, 2016, 05:42:44 pm
No worries, we'll wait.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.