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Author Topic: HELP NEEDED! invalid key???  (Read 28709 times)

KU SHIN-JUNG

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Re: HELP NEEDED! invalid key???
« Reply #15 on: June 17, 2016, 04:56:52 am »
June 17, 2016, 04:56:52 am
HELP NEEDED! invalid key???   Lumion 6
 I open it it just comes up with a page that says 'invalid key' In red with a refresh button above it. and that is all that happens.

Re: HELP NEEDED! invalid key???
« Reply #16 on: June 17, 2016, 06:10:43 am »
June 17, 2016, 06:10:43 am
Hi KU SHIN-JUNG

Please forward a copy of your email from Act-3D titled "Getting Started with Lumion".  That email includes the License Key, Activation number and Download link.  Send it to [email protected] so that we can arrange to check the license and installer.
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.

faiz

    Reputation: 0
Re: HELP NEEDED! invalid key???
« Reply #17 on: January 03, 2017, 03:27:47 am »
January 03, 2017, 03:27:47 am
HELP NEEDED! invalid key???   Lumion 6
 I open it it just comes up with a page that says 'invalid key' In red with a refresh button above it. and that is all that happens.

Re: HELP NEEDED! invalid key???
« Reply #18 on: January 03, 2017, 03:31:52 am »
January 03, 2017, 03:31:52 am
Hi faiz

Is this the first time you have run Lumion v6?

Please forward the email containing the download manager link, license key and activation code to us for checking: uploads [at] lumion3d.com (replace [at] with @).
IMPORTANT: Please do not send private messages and emails to members of staff - unless we specifically ask you to send us sensitive information, for example License Keys.