Author Topic: HELP - Lumion Sky graphics are bright & pixelated  (Read 1872 times)

DMV

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HELP - Lumion Sky graphics are bright & pixelated
« on: January 26, 2015, 09:07:20 am »
January 26, 2015, 09:07:20 am
Hi There,

I am having issues with the lumion sky, it appears black with extremely bright clouds & very pixelated.

First of all when trying to open Lumion 3.0.2 the error massage came up saying "NOT THE SAME", we managed to sort that out; upgraded to Lumion 3.2.1, updated the graphics driver..
and now the Lumion layouts do open, but with a black sky and crazy bright luminescent clouds, that are very pixelated.

Any tips are welcome!

 Screen shot attached.

Re: HELP - Lumion Sky graphics are bright & pixelated
« Reply #1 on: January 26, 2015, 09:49:35 am »
January 26, 2015, 09:49:35 am
Hi DMV

The original issue has been posted here 24 Jan: [Info required] 3.0.2:Errors when loading a scene.

As you are using a Guest Account you will not be able to see this topic as it was posted as a licensed user, so is in the Commercial Section of the forum. 

Either use the Forum Member Account already set up for dmvarchitecture, or you can also register your license for this DMV member to gain access.

In meantime, it looks from the screencapture you have provided, that there could be a problem with the graphics card (a GTX 770?).

First:
1.  What version of the graphics driver did you update to?
2.  Please confirm the graphics card is a GTX 770, or if you are using a laptop with a GTX 770M.
3.  Attach to a post your DXDiag Report (in Lumion --> Files --> click on System Speed chart --> Run DXDiag button).

DMV

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Re: HELP - Lumion Sky graphics are bright & pixelated
« Reply #2 on: January 26, 2015, 10:44:52 am »
January 26, 2015, 10:44:52 am
Hi There,

Thank you for the reply.
We managed to find the problem, which was...
The computer has two video cards and the screen cable was plugged into the wrong one.
Once corrected the Lumion layouts work perfectly & the sky appears as it should.

Thanks again

Re: HELP - Lumion Sky graphics are bright & pixelated
« Reply #3 on: January 26, 2015, 11:01:05 am »
January 26, 2015, 11:01:05 am
Hi DMV, thank you for advising that your problem has been resolved.
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