Topic: Graphics card

[ayad1a1]

(ADMIN: Moved from the Importing section)

Dear sirs,
You said in system requirement that the (Graphics card: NVidia 460GTX / ATI 5850 or faster, with at least 1GB memory) is suitable so:
1.Can you tell us another three options equivalent in efficient.?
2.I see in market
          â€¢   ( NVIDIA Geforce GT 525M Optimus technology )
          â€¢    ( NVIDIA Geforce GT 520M Optimus technology )
          â€¢   Radeon Graphics 1 GB
          â€¢   2G DED NVIDIA

           Please how is suitable for work in lumion3d v2 from above?
Thanks


Eng.Ayad Mohsen

[Morten]

Hi Ayad Mohsen, graphics cards with M in the name are less powerful mobile graphics cards for laptops. It is very costly and sometimes impossible to replace laptop graphics cards.

1) Do you want to buy a new laptop PC that has a decent graphics card for Lumion?

2) Or do you want to buy a graphics card for your desktop PC? If so, please let us know what the full name of the PC is (Manufacturer name + product name). It might also help if you run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to check which hardware you are using.

[ayad1a1]

Dear sirs,
My laptop is HP Pavilion entertainment pc and other information as below
please how can i improvment my laptop to work with lumion3d v2 easly :

1.display adapter : ATI Mobility Radeon HD 4500 series
2. System Information
------------------
Time of this report: 7/5/2012, 15:21:03
  Machine name: ENGAYAD-PC
 Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
   Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard
 System Model: HP Pavilion dv6 Notebook PC
  BIOS: Default System BIOS
   Processor: AMD Turion(tm) X2 Ultra Dual-Core Mobile ZM-84 (2 CPUs), ~2.3GHz
   Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
  Page File: 706MB used, 7477MB available
  Windows Dir: C:\Windows

  DirectX Version: DirectX 11
DX Setup Parameters: Not found
 User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
  DWM DPI Scaling: Disabled
  DxDiag Version: 6.01.7601.17514 32bit Unicode

3. I dont see the ((Click on "+ Additional Options" below the text field).
   How can i reach to that and wher

can i use my laptop after the prosejer of improvment with out buy any think
although now i can use the lumion3d v2 but with out shadow to trees

please advice

thanks

eng.ayad mohsen

[Morten]

please how can i improvment my laptop to work with lumion3d v2 easly :

The first step is to contact your laptop manufacturer (HP) to find out if it's possible to upgrade the built-in graphics card. If they say yes, ask them which graphics cards they can offer.

now i can use the lumion3d v2 but with out shadow to trees

As Peter already said in the other post where you asked the same question, you need to update your graphics card driver software to be able to see the shadows from the trees and cars. Please select the graphics card from the menu on this page and follow the instructions to install the software:

http://support.amd.com/us/gpudownload/Pages/index.aspx

3. I dont see the ((Click on "+ Additional Options" below the text field).
   How can i reach to that and wher

It's below the text field when you reply to posts:

[ayad1a1]

Dear Sirs,
Please i make as you said as in picture 1 but the result is
i solve the problem in same time apear another problem
the shadow of trees & cars  retuern but ther is black pieses in the view as in pictuer 2

please how can i solve that ?

Thanks

Eng.Ayad Mohsen

[Morten]

Hi Ayad Mohsen,

Please run "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post (Click on "+ Additional Options" below the text field). This allows us to see which graphics card you have, how much on-board memory the graphics card has and to doublecheck whether you have installed the latest driver version.

[Morten]

P.S. Since we don't know which graphics card you have, it is possible that it hasn't got enough on-board memory. As a test, please turn on Settings -> Enable Low Mem Compatibility and try to render it again.

[Morten]

P.P.S. If this is the HP DV6 you have, it ships with an ATI Mobility Radeon HD 4650 graphics card:
http://www.cnet.com/laptops/hp-pavilion-dv6-1260se/4505-3121_7-33703086.html

Unfortunately this card is not powerful enough to run Lumion:
http://www.videocardbenchmark.net/gpu.php?gpu=Mobility+Radeon+HD+4650
http://lumion3d.com/forum/f-a-q/lumion-2-minimum-hardware-requirements/

[ayad1a1]

Dear Morten

1. i try Enable Low Mem but the view same
2. the attchment is my laptop "DXdiag" as you ask
3. is ther any option wrong choise  when i install the http://support.amd.com
    please see the picture no.3 and make comparesim with DXdiag ?
4. is ther any option that mast i doit befor open lumion3d ... please sea picture no.4 ?
5. now we need to remove the black pieses in view only bz we tretment the shadow
    of cars and trees

i wait your advice

Thanks

Eng.Ayad Mohsen

[ayad1a1]

sorry this is DXdiag

[Morten]

Hi Ayad Mohsen, the good news is that you now have the right graphics card driver version (Driver Version: 8.961.0.0), but the bad news is that your card (the ATI/AMD 4500M series) isn't powerful enough to run Lumion properly; Dxdiag.txt shows that it only has 512MB dedicated on-board memory.

In addition, an ATI/AMD Mobility Radeon HD 4530 / 4570 only has 330 PassMark points. A 4550 has 319 points etc:
http://www.videocardbenchmark.net/mid_range_gpus.html

You need at least 1,500 PassMark points for simple scenes:
http://lumion3d.com/forum/f-a-q/lumion-2-minimum-hardware-requirements/

[ayad1a1]

Dear Morten
Do you mean i cannt remove the black pieces in view?
and i must buy new laptop ?
please can clear item 3+4 from my letter

Thanks alot Mr.morten with My appreciation

Eng.ASyad Mohsen

[Morten]

Do you mean i cannt remove the black pieces in view?
and i must buy new laptop ?

Your card (the ATI/AMD 4500M series) isn't powerful enough to run Lumion properly; this is most likely why you are seeing these graphical glitches; as an example, an ATI/AMD Mobility Radeon HD 4530 / 4570 only has 330 PassMark points. A 4550 has 319 points etc:
http://www.videocardbenchmark.net/mid_range_gpus.html

You need at least 1,500 PassMark points for simple scenes:
http://lumion3d.com/forum/f-a-q/lumion-2-minimum-hardware-requirements/

The first step is to contact your laptop manufacturer (HP) to find out if it's possible to upgrade the built-in graphics card. If they say yes, ask them which graphics cards they can offer.

If they say no, you will have to use a PC with a more powerful graphics card for Lumion.