June 29, 2017, 10:24:23 am
Hi Jeremy, welcome.
This problem is most likely easily resolved.
It usually means that the latest Windows and graphics card drivers have not yet been installed. Failure to install the updates will result in glitches, errors and crashes.
So, to get the ball rolling, please click here
and follow the instructions in the Knowledge Base
When you're done, please check if the problem is still occurring.
If so, please follow step 4 in the Knowledge Base
Thanks in advance.