March 02, 2012, 07:41:39 pm
I just extemporaneously fired off a quick thanks to Morten for his help via email and i figured it might be worth posting these sentiments on the forum.
I think we have all been very fortunate to have such an amazing new piece of software in an emerging field, burgeon into a very real visualization option, and have the help and support of the creators and staff along the way. This community and product development has been the most enjoyable, helpful and hopeful experience i have ever had with a program, let alone a brand new piece of software which has so much potential.
Mad Props to Lumion, indeed! I think they really, really deserve it.
Anyway, here is what i sent that made me think about it:
i appreciate your response. you guys have built a solid community of people who love your product because of its capabilities and future potential, but mostly i think because of the active role the staff takes with customers through the forum and email exchanges like this. you guys are really doing something right and i hope it can continue. it is a very distinct and uncommon advantage, i think, over any other competitor.